Shipping policy

Shipping Policy – Store 99

Effective Date: 10 August 2026

At Store 99, we aim to provide reliable and convenient delivery services across India.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive tracking information through your registered phone number or email.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch.

Delivery times may vary depending on:

Delivery location

Courier availability

Weather conditions

Public holidays

Remote or difficult-to-service locations

Other circumstances beyond our control

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

From time to time, Store 99 may offer free shipping promotions on selected products or orders.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name

House/Flat number

Street/Locality

City

State

PIN code

Correct mobile number

Store 99 is not responsible for delivery failures caused by incorrect or incomplete address information.

5. Tracking

Once your order is dispatched, tracking information may be provided where available.

You can use the tracking details to check the current status of your shipment through the relevant courier service.

6. Delayed Delivery

Although we aim to deliver within the estimated timeframe, delays may occur due to circumstances beyond our control.

If your order is significantly delayed, please contact us at contact@store99.in with your order number so that we can assist you.

7. Failed Delivery / RTO

If an order cannot be delivered because of an incorrect address, customer unavailability, refusal to accept the parcel, or repeated delivery attempts, the shipment may be returned to the seller.

Additional shipping or return-to-origin charges may apply where applicable.

8. Damaged Package

If the package appears damaged at the time of delivery, please take photographs/videos of the package and product and contact us within 48 hours of delivery.

For more information, please refer to our Return & Refund Policy.

9. International Shipping

Currently, Store 99 primarily provides shipping within India. International shipping may be offered in the future.

10. Contact Us

Store 99

Owner: Naeem Khan

Email: contact@store99.in

Address: New Subhash Nagar, Sarwat, Muzaffarnagar, Uttar Pradesh – 251001, India

For shipping-related questions, please contact us at contact@store99.in and mention your Order Number.