Last Updated: September 27, 2026
1. Personalized Digital Products
Custom songs and personalized digital products are created specifically for the customer. Once production or customization has started, cancellation or refund eligibility may be limited.
2. Cancellation
If you need to cancel an order, contact us as soon as possible at contact@store99.in. Requests are reviewed based on the order status and whether customization has started.
3. Quality or Delivery Issues
If you receive a file with a technical problem or an issue caused by our processing, contact us with your order details so we can review and, where appropriate, correct or replace the file.
4. Duplicate Payments
If you believe you were charged more than once for the same order, contact support with the relevant transaction details for verification.
5. Refund Processing
Where a refund is approved, the processing time may depend on the payment provider or banking system.
6. Contact
Email: contact@store99.in